Remove 2024 Remove Customer Service Remove Hospitality
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Capturing the Women’s Euros Opportunity: Why Family-Friendly Means Business-Smart

Bar Magazine

By Matthew Prosser, EMEA Director, Agilysys With England advancing to the Women’s Euros final following their comeback victory over Italy, UK hospitality venues continue to ride the wave of a tournament that’s rewriting the rules for major sporting events. across sectors, with approximately £32 million spent at hospitality venues alone.

Pub
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Rookies Part 3: Jac Landmark from Frisk Small Bar in Perth

Australian Bartender

You can email her at behindthebarchannel@gmail.com From globally recognised cocktail bars to cosy neighbourhood pubs, afternoon wine bar snacks to 2am seafood feasts, Australia prides ourselves on our hospitality scene. Trend predictions for 2024? Bring back the glasses that customers want to steal!

Bar
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Elliott Advocacy Announces 2024 Readers’ Choice Awards Winners

PubClub

Awards Highlight Best Customer Service in 2023 NEW YORK–(BUSINESS WIRE)–Elliott Advocacy, the nonprofit online consumer advocacy organization, has announced the winners of its 2024 Readers’ Choice Award, which recognizes excellence in customer service across various categories.

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Barfection launches new training programme with The Drinks Trust supported by Kingsland Drinks?? 

Bar Magazine

The new ‘Barfection Academy’ programme will be powered by Kingsland Drinks – as part of its long-standing support of The Drinks Trust and its goal to help build a better drinks industry – and will offer funded places to members of the trade in the North West of England and London from January 2024.

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UNITE HERE Local 11 Rockpoint Investor Alert: Union Files Cal/OSHA Complaint Alleging Rat, Cockroach and Maggot Sightings at The Westin Long Beach, Raises Performance Issues at Rockpoint-managed funds

PubClub

Workers documented alleged rodent sightings as recently as mid-June of 2024. The Westin Long Beach has been embroiled in a fierce labor dispute with its employees since the union contract expired on June 30, 2024. We urge the hotel to take immediate action to ensure that our workplace is safe.

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Family Meal: Employee Spotlight with Jamie Morton

SevenRooms

We all share the same mission and love of hospitality. It’s great to be able to be able to assist our customers in making magical moments every day. Ultimately, they’re all focused on one end goal, and that’s giving a great level of customer service. What is your favorite part about being a 7Roomie?

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GigNet and IotaComm to Collaborate on Internet-of-Things (IoT) Solutions for the Mexican Caribbean

PubClub

based provider of wireless IoT technology and services. GigNet and IotaComm are in the process of implementing initial pilots with selected GigNet clients, with the intent of co-developing a full suite of IoT services for hotels, resorts, enterprises, smart homes, and smart communities in the Cancun Region.